Wednesday, October 22, 2003

For English Press 1



I really hate voicemail and automated telephony systems



This has to be the stupidest phrase in the history of automated phrases. The person who decided this great feature was surely some idiot who hadn't clearly thought through the problem. IF I can understand English, and your telling me in English to press 1, then I don't need to press 1, your already speaking my language. We already have a basis for a shared communicative interaction. I am not knocking non-English speakers at all. If I speak Spanish for example and don't understand English, then of course there has to be an option for me to figure out how to get to Spanish. The proper automated phrase is "Para continuar en espaņol, prensa quatro" or whatever the exact Spanish translation is for "To continue in Spanish press 4".

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